Dukes

The bed was comfy and the staff was great It was a fairly nice room

It s a little old It adds to the charm but it needs a little bit of TLC The rooms are not sound proof at all and the floors are super creaky

Superb lounge with wonderful martinis Hotel was very comfortable and location was superb

Breakfast good be improved Service a bit slow and porridge appalling

Excellent location adorable staff lovely bar vintage facilities

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Small personal in every way Staff are polite attentive to every detail and catered to our wishes So elegant yet down to earth A C worked like a charm during the hottest temps in 40 years Super close to all the royal and governmental attractions and close to river great parks Tube lines The small discreet lobby bar is the BEST

Morning Coffee or tea in the lobby would be great

quiet efficient professional old fashioned service wonderful bed soft towels crisp linen Best vodka martini s in the world

mini bar prices excessive

The room on the ground floor with window on the street place

Location

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I like the location stayed here for over 25 years

The redone rooms are soulless no character at all The hotel had the type of room I liked and it was empty for my stay but would not upgrade without charging me I saw one of the rooms terrible location where the people smoke and drink outside your window the other perfect The room I was given faced a brick wall This is how they treat someone who has been staying there for 25 years They did even know I had stayed there before till they looked it up After I asked to cancel my reservation to shorten my state I was given the better room You have to book a table in the bar even if you are guest The martinis are famous now I understand but shouldn t a guest be able to enjoy a glass a wine in the bar area I walked over to the Stafford hotel at breakfast time It was full of guests full of life and delightfully tasteful Breakfast is included Not at Dukes Frankly I walk to The Wolsey restaurant and have a live y breakfast at half the price better toast and an atmosphere that is lovely Dukes breakfast room is so dead you feel you must whisper The same when you order tea in the lounge The staff is nice and helpful but it has lost its charm

The fact that there was no tea or coffee making facility in the room

Lovely tiny english hotel The hotel staff was extremely polite and helped with all questions The location is superb

Hotel restaurant