City Hotel

We really enjoyed staying here

I love the spa The hotel is very close to the train station and walking distance to some tourists attractions

I did not get any help with my luggages from the front desk to my room

Perfect location good sized room friendly staff spotlessly clean Bed was massive even the wife doing her best starfish couldnt reach both sides

Not a negative as such but we didnt try the the food seemed normal top hotel prices as we ate on the go took breakfast at a nearby cafe

Overall nice and comfortable hotel nice rooms swimming and wellness good central location

price quality room rate incl breakfast would have been better

Leisure facilities and location were great Room was clean and upgraded free to a bigger room

For a 5 hotel we expected dressing gowns and slippers as standard Body lotion and the little extras in the bathroom Up to date information in the Information Booklet ice machines are NOT located on all floors as stated Beds were only doubles as standard We were not informed of where the restaurant and facilities were within the hotel I d rate it as 3 4 only

Location

Double booked my room whilst I was in it Unruly behaviour in hotel so didn t feel terribly safe Laissez faire attitude if manager and reception Lack lustre 4 not 5

Comfy bed and pillows Really close to the tube station and Tower of London

Room was tiny almost too small for a couple sharing Would ve been fine for 1 night but there was nowhere to put your toiletries etc Plus the water wasn t very hot in the mornings for showers

The location and facilities are perfect

Nothing

Very friendly helpful staff

Hours of the pool as I have older children this was frustrating as they can swim frequently use saunas jacuzzis etc know how to behave etc but could only use pool at inconvenient children s times

Location Friendly staff

Small and cramped Tasteless breakfast Poor WiFi Uncomfortable bed