Swan

Staff are really friendly Bed is really comfortable Our room had a balcony Appreciated the Espresso machine and Madeline cake

Room is very small but fine for a short stay

great breakfast friendly staff good location I recommend it

room were a little bit small

No privacy in the bathroom

small room not suitable for two people picture of the room more less cause confusion than show a real situation of the room got a room with view of backyard dark and noisy

The location was good very clean rooms and staff were lovely

The breakfast was not great cold and not kept stocked up Rooms also small but this was not a problem as we were aware of this beforehand

Room was clean and a bed was comfortable

Air conditioner was not working in full power No 24 hours room service Bar in the lobby was closed in the afternoon so we couldn t even buy a bottle of water Receptionist refused to add BW points on my account as hotel was booked via booking com

Beautifully designed interiors

Tiny Room No kettle so we had to rely on the Nespresso machine to boil water which came out tasting like there was residue coffee

Location

Staff didn t come to clean the room until 5pm by which time it was too late as we had returned to change for the evening Disappointed as it was for our ruby wedding anniversary The bar was closed at the weekend for some reason

BREAKFAST WAS VERY GOOD GOOD VARIETY SERVICE WAS EXCELLENT VERY FRIENDLY STAFF AT THE BREAKFAST SECTION AND AT THE RECEPTION DESK EVERYONE WAS PLEASANT UPBEAT AND HELPFUL WOULD DEFINITELY RECOMMEND THIS HOTEL FOR ANYONE IN THE AREA ROOMS WERE VERY CLEAN GOOD LOCATION 2 MINUTE WALK TO THE METRO TRAIN STOP IS CALLED EUROPE ON THE 3 LINE

Definitely I will come back