Green

Excellent service from staff

Location late checkout

Asked for quiet area was kept awake till past 3am as pub was open very late

Staff nice and breakfast good Location good very handy for getting into central London

Noisy other guests woken at 4 30am with people in room above stomping about and sounded like moving furniture around Went on for over an hour

The hotel is tucked away in a quiet but convenient location The accommodation was comfortable and well equipped including with irons and ironing boards in the rooms

The check in and check out were not smooth as the hotel had IT problems

Plenty to eat at the buffet breakfast

The staff offer only minimum communication The decor is a little tired The room was uncomfortably warm however a fan was provided Didn t sleep very well due to traffic noise and heat Wouldn t stay here again

Location excellent staff were very accommodating

Outdated TV shower curtain not fitted properly resulting in water running everywhere bathroom facilities not fully replenished on arrival creeky floorboards

friendliness and helpfulness of staff breakfast was exceptional

bed was a bit hard

Had a fantastic stay Lounge is beautiful and was offered complimentary drinks on arrival as room not quite ready Got upgraded to an amazing suite So close to DLR Will definitely stay again and would recommend this hotel

We had a family room for two adults and two children the size was great and room was immaculate breakfast was lovely

Staff really helpful and friendly Breakfast was very good

Room was a little tired and dated Don t like shower curtains No complimentary biscuits Carpets throughout the room and hotel are very dated and don t look clean