Park Grand London Kensington

Location was excellent for our trip Room was spotless Staff helpful and friendly

We arrived after a long journey to find our room wasn t ready They were apologetic but we had a 10 minute wait

Perfect location very close to Earl s Court tube station very clean comfortable and reasonably priced

The location was good There was nothing more to like about this supposed 4 star hotel

I paid 162 per night for a nominally superior double room It was so small that it was barely possible to walk round both sides of what was no bigger than a double bed The layout was appalling Inadequate space to hang even one person s clothes Virtually no drawers whatsoever The bathroom did not have a single shelf on which to place toiletries Nowhere was there even one glass for water I have never ever been so ripped off My inquiry whether this really was a superior double was to be referred to the manager No one ever got back to me By all means pass this on to the hotel management I am 76 and have never anywhere in a lifetime of travelling encountered such a ripoff Who on earth gave this place 4 stars

Thought the breakfast was a little expensive seing as there were so many other places to purchase breakfast in the immediate vacinity at very good prices

The location cleanliness and staff was all excellent

For the room rate they could offer breakfast included and not as an extra and also the bed was a little to hard for our liking

Very helpful staff and great location

Hotel clean and well run Location near Earls Court subway making it easy to get around London

Location bed was fab supplies in the room

Room was a bit small for three adults they said on the booking we would have a sofa bed but we got a small camp bed

The best staff of any hotel we have ever stayed at in London and there have been many We were going to the Albert Hall so location was good for that

We were given a room in the basement which was a bit of a trek but still of the same excellent standard

Great location a two minute walk from the tube station Lovely restaurants around hotel also Staff lovely and room was very spacious for a London city hotel Loved it Staff were lovely and there are some lovely guys at the door who will carry your bag up and down the steps Also it was spotless

Queue for breakfast was a bit much Small dining room so I understand why Selection for breakfast was small but what was there was lovely