Landmark

Lovely hotel in a good location for westend and shops

Bed was the worst bed ever Far to soft Shame as it made the stay uncomfortable

The service It was excellent All my 5 bags were lost and they push to the courier who had my bags to get them The bell captains are the best

The mattress old and the pillows could be better

Great rustic feel especially at Christmas valet parkers and baggage handlers where very friendly

Staff in the lobby were not very nice people the treatment I received was a bit like who s who in the hotel I felt the more money or the posher you was the better treatment you received

It was wonderful executive room

Room view

the wintergarden breakfast and bed very comfortable

not an inside court facing suite They are definitely nicer the ones overlooking the winter garden I usually always get them

Location pool gym room

Service at breakfast was a bit poor

Everything was amazing we had a lovely stay

Nothing

Beautiful atrium and spacious rooms

Noise music from the life band playing in the atrium can be heard innthe rooms facing the atrium Unacceptable if you want to finally sleep long hours

The landmark is incredible Beautiful inside and out Very relaxed atmosphere and the livr harp piano gave it that extra edge Beautiful room and everything you need is a phone call away Ten minute walk from Oxford street and it is right outside the train station Couldn t fault the place

The check in out area is very busy and there can be a wait

the spa facilities are great intact very good the garden restaurant is brilliant the meal was lovely

they put dirty teaspoons in our room basically i think they were not changed from previous guest bathrooms were pretty basic i just didn t see the buzz my bed was too hard it is a wow in the reception but not when you get to your room you are disappointed