Passage

Spacious modern rooms with great balcony and really comfy bed

Nothing

Hotel staff very unfriendly Room was not ready when promised Reservation said for 4 people and the room given initially was for 2 room was on 1st floor and the smell of tabbaco was horrible Sheets where not clean Pillows were like bricks horrible beds and sofa bed was very uncomfortable for the family Location was ok and some nice restaurants nearby for family dinning As other reviews the pictures of the hotel in this website are not what in reality are Noisy as some construction or remodeling on the hotel or nearby was during the day overall awful experience and do not recommend for the price of over 700 euros for 3 nights look elsewhere please

The bed was amazing and the room quiet so had a good sleep at night The shower was over a narrow bath so it was a bit tricky Breakfast was good but cooked food greasy and dry Coffee good Fridge Staff very friendly and efficient No one tells you about free tea coffee juice croissant in lounge in afternoon also wifi only allows 2 devices at a time unless you ask for another voucher which is free

No kettle for making tea coffee in room Not very near to and also difficult to find Metro from hotel Wifi not very good Shower over small bath

Nice hotel good position staff really friendly

Bathroom needs a remodeling especially the shower Hotel a little bit expensive breakfast 15

Location and very comfortable beds

No kettle in the room Breakfast insufficient equipment for coffee or tea No gym facilities Asked room service for ice one evening and we were told we would have to go to the shop to buy some

Hotel had air condition problems and took 2 to 3 hours per day to complain then fix it any modification on room type was not possible so very poor service from booking com and so the hotel charged extra for no reason at all

The hotel was very clean with a very good exposure to restaurants buses and entertainment The hotel area is very quite at night also The room was very well equipped

Staff is the biggest problem They need a lot of training on dealing with guests with a smile

The hotel has a very good location and rooms amazing bed quality and great peacefulness thanks to the silence

The location is perfect and the staff are extremely friendly

The bed moves alone and not fixed to the wall

Location

This hotel is not 4 stars Probably 3 stars