Hotel Vienna

Very nice and clean hotel There is cafe machine in the room and one per visit free coffee and tea The hotel is just few minutes away from the Prater so we were able to go there every evening The stuff is very friendly and helpful I defiantly recommend this hotel if you want to visit Vienna for holiday

The double bed has 2 separate mattresses instead of one big It is a little noisy at night

Location Close to a light rail station Staff spoke English Clean room

No food serves in their bar area

great breakfast

Modern flair awesome shower

No AC no ceiling fan miserable on hot days tiny portable fan only Poor location Grumpy front desk attendant

It was close to train station and 39 min walk to city center young lady at reception was helpful and welcoming

Internet connection in my room was very poor couldn t get the coffee machine to work and they left only one coffee in the room and they repeated that up to one coffee is free was there for two days and didn t like this part There funny thing was that there was beer in fridge but no opener or any cutlery or plates in the room

Good location

It was very hot and stuffy in the room fans were working very loud Unpleasant receptionists looks like go away and don t disturb me

The hotel has been recently refurbished so all is clean and fresh tariff of the hotel is fair

little out of centre but price reflects this

Lovely comfortable hotel staff friendly nice bar but prices expensive

Only one coffee per person per stay in the room thereafter you have to pay I found that the staff although they tried to be helpful had no clue with regards to tourist information

i arrived at the hotel in the evening I was the only person at reception and was not acknowledged by the receptionist who was too busy tending to some papers She knew I was there but left me waiting that s fine I know people are busy sometimes but an acknowledgement to say she would be with me in a moment would have been appreciated Once I was acknowledged and asked for my check in details I did not feel like I was made welcome at all not even a smile if anything I felt like I had done something wrong by even being in the hotel in the first place such was the sour look on the face of the receptionist Having been to my room I tried to use the safe but could not unlock it On the way out of the hotel I asked the same receptionist if someone could take a look at the safe for me as I could not open it Again I received a sour look and some muttering I didn t understand as I do not speak Austrian I told her not to worry about it and I will ask the night porter upon my return who I would like to add was a delight and very nice man what I am used to in hotels the complete opposite of the person I am complaining about Maybe she was having a bad day who knows still unacceptable as this is the hospitality industry and I have paid good money for this experience

Very good breakfast and the staff is very friendly and helpful

It s quite expensive