Fenice

Location excellent staff friendly and helpful Free Tea and coffee and hot choc machine in lounge Beds clean and comfortable pillows Tram stop directly outside hotel Safe square area Good shops on doorstep Would stay there again

Room little old fashioned

Nice hotel very close to theatres lots of shopping close by very good access to restaurants Tram very close

Very small windows no view Long walk to attractions Too expensive for what it was

Cleen rooms Ideal location nice staff

The promised large bed was ultra small if u can call it a bed It was more like two mattresses one on top of each other The fitness room is only a room but no fitness facilities inside If u ask me it is 2 3 stars hotel definitely not 4 I wouldn t come back to this hotel unless I am looking only for a location

Perfect location for shopping Good service and staff are helpful Prices have increased over the last year quite a lot though

Higher price for not as nice a room as I normally have

Everything was fine from breakfast to staff

If you are a light sleeper the noise from the street is quite significant during week ends

The kind staff the bathroom size of bed Great location

Hair in the bath

The location was very good and the staff very nice

small bar in restaurant

The location is perfect in the heart of Amsterdam

Some of the staff are nice but some are very cold I don t like the fact we can t keep our room key And the staff have to verify you each time you ask for the key

Was great Comfterble safe staff were friendly

Nothing was amazing

The location of the hotel is great the room was clean the breakfast excellent and the staff very friendly and efficient

The carpet and the curtains in the hotel are really old with obvious stains