Principe

Staff extremely helpful and welcoming

When the water cannot flow down the sink and fills up your sink you can describe it in one word scandalous When wifi is poorly performing it s in one word scandalous When the TV screen is not functioning and you need it to be replaced it s one word scandalous

Room was first class Staff could not have been more helpful Excellent property in all aspects

Everything

The driver of the Courtesy Car and the Concierge Mr Giovanni the rest of the staff should have a crash course in politeness

This hotel has lost the charm of the Dorchester s Collection Hotels Please fire the Hotel General Manager

Excellent service super comfortable

It s one of the best hotels in the world Really

Out class specially staff

Nothing

The staff that make it even better so kind so human and really sincerely helpful Especially Monica at reception

The service and people are the best An example the bellboy knows and calls you by your name My bags were lost so I ask them to keep tracking them They did a great job localizing them In Paris

Is old Need to be refreshed I wont stay for second time The exterior looks good I wanted to stay just to try but i was disappointed