Roma

Cleanliness room design and staff

nothing

Good breakfast perfect location

Broken glass on the wardrobe

very close to Metro station easy walk to Duomo very spacious apartment excellent wifi

I had some trouble with the door but the porter came to explain how to operate it

Went as a group of 3 the room was really big with 2 bathrooms and 2 bedrooms in one room Location about a 10 15 minute walk from the city centre They call taxis for you that appear within 1 minute

The lift was very small and dingy it didn t feel the safest going in there You are not provided with an iron and have to pay for staff to press your clothes

Nice hotel close to City Excellent 3 persons room Close to metro and tram

A bit worn in some parts

Location was good for the cost

The classic furnishing

The hotel is in a beautiful neighborhood very close to Duomo It is about a ten minutes walk to Duomo I loved the Manhattan restaurant which was recommended by the gentleman who was on night duty the day we checked in

The hotel has potential to be beautiful The suits are nice However it is not well kept They need to renovate and repainted the walls Housekeeping does not clean at all there is mould around the bathtub The carpets were dirty with animal fur I had allergies for the entire stay When we checked into the room my allergies were immediately triggered I was sneezing uncontrollably then I noticed fur I called reception and mentioned the state of the carpet and that it needed vacuuming immediately The man who was sent do it was so angry and rude and just did a bad job making us feel like he was truly bothered by our request Oh they could not give me an iron when I I asked for one one evening It did not feel like a 4 hotel Only friendly staff at reception were the gentleman when we checked in on the evening of 2 September and the one from the morning we checked out on 6 September The gentleman who called our taxi and helped us load our taxi was friendly Pity i didn t take their names down The others throughout our stay were unfriendly and impatient

The room was spacious and while the style is a bit dated it was very comfortable and met my needs The hotel is located very close to the centre being a 10 15 minute walk to the Duomo Metro located 2 minutes from the front door on yellow M3 line which takes you directly to the central train station

Breakfast room is small and doesn t cope well at busy times Be prepared to wait for a table the buffet to be re stocked and your coffee order never to come

The room size and the parking discount We were granted early check in which was nice Very good underground proximity

Too many nude paintings because the duvet linen was not one piece the duvet was not very clean