Metropol

I liked the staff approach and the rooms

The car park You had to pay extra I did It like it when they told me the swimming pool closes at 10pm

The staff were extremely helpful and friendly

For a 4star hotel the room we were in was very dated the bathroom had a stale smoke smell

The receptionists were very sympathetic and acted quickly to solve any issues we had

Everything was top notch staff were impeccable

Nothing

The whole hotel was renovated in 2015 and is now ultra modern clean and beautiful Amazing value given its location just off park lane

Nothing

The downstairs lobby was very inviting and allowed us to relax

The checking in process was long and tiresome we where called and then ignored for 10 15minutes The rooms were appalling very little space with old appliances littering the room 1980 s fridge was our tv stand Room cleanliness was at best 3 10 For a conclusion location was great however the hotel was not especially for the price that they charge Will not go to this hotel again please look somewhere else

The hotel offer good variety of food for breakfast

The wifi does not come as implenentary

Hotel lobby and location

Room accommodation lack of comfort due low mattrice quality untidy corridor overall lack of cleanliness proper availability of washroom accessorise

Staff location and views especially on the 23rd floor bar restaurant