Thistle Euston

everything is prepared

the room is not as big as expected

Convenient stylish public areas welcoming staff

Standard room needed updating

Room furniture and decor in need of updating

Very clean Comfy bed plenty of tea and coffee bottle of water each

The room was very cold and the TV didn t work

Very good breakfast and attentive staff

Poor tv choice no pay per view plus the sound was too low to hear the film Also not much room to pass the bed and furniture

Quiet

Included buffet breakfast was lovely room was huge hotel was well designed in general

Staff had hard to understand accents admittedly more my fault than theirs founds pubic hair in draws bed was a bit hard view from Windows not very exciting was still a good hotel experience over all just having to nit pick

Location was good staff very friendly and very responsive Easy check in and check out Can t fault the service provided by reception staff as it was excellent Room was tidy not very good looking but for someone who needs to get some sleep should be enough If you re looking for some luxury or contemporary style then do not book standard double as you might be dissapointed

Cleanliness of the bathroom This was a nightmare although the bathroom looked refreshed it was a bit dirty I think managers don t pay attention to detail and this is surprising At the end of the day this hotel have 4 and bathrooms should be clean Apart from that fire doors in the corridor on the 4th floor were noisy and it was hard to get some decent sleep as whenever people were walking in or out the doors were banging so loud that it was impossible to not get awaken

I liked the free ice cream

The bed was extremely hard it was 2 beds pushed together and when sleeping with my girlfriend was very uncomfortable there was air conditioning but no heating so the room was freezing at times and the room looked nothing like it did on the website I felt very angry with the way the room looked and over all had a bad experience due to the room not being the same as described I booked the deluxe double bedroom there was nothing deluxe about it Also our view was other people s room windows have been considering calling trading standards to get my money back as I payed almost 300 for this crap room for 2 nights breakfast not included

Great location Clean Comfortable bed Help you with taxis and tickets

Had heavy suitcases Despite taking the lift we had to go up about 10 14 stairs