Theresia

Breakfast offered many choices staff was very helpful and knowledgeable Location was very good a quiet street but within 1 2 block of many restaurant choices good Italian restaurant at end of block many Viennese choices within blocks A vegan ice cream store only 3 blocks away Trams and underground are both near Museum Quarter with good restaurants and cafes is two elevator rides down the hill from the back of the hotel Many museums and Hofburg Palace within easy walking distance

Shower and tub design puts water on a marble floor

The location was very good The breakfast was excellent The room was good size and with large sit out balcony The staff were very helpful The hotel was very clean

No negative comments

First time visit to Vienna great location for all attractions in Vienna Very helpful staff on reception who were able to book a table for us and arrange a taxi when we were leaving

We would have preferred better pilows

Eggs Over cooked solid mass Bacon Under cooked Budapest K K much better with eggs bacon

No Air Condition in hotel various excuses Too cold outside replacing hotel air condition Has been out No idea when air condition will work

Friendly personnel at reception breakfast Great location minutes of walking to the historical center of Vienna metro station U3 line and shopping street Mariahilfer Stra e Good breakfast Very good cleaning

Be careful with food in the lobby bar We visited it one time drinks were Ok food Frankfurter sausages not good as we recognized in several hours

Nice breakfast Good location Good sleeping experience

Hotel room a little run down and not very clean Wasn t improved during our stay so had to remove dust etc several places Be aware of room s locatio we booked an executive room but location was much too noisy due to trams running outside

The hotel was in the centre of the Art Museum area so plenty to do in the immediate area close to underground station and plenty of buses so easy to get around The staff were friendly and helpful and the breakfast was really nice with a good selection

This is not a 4 hotel at best 3 the room was exceptionally small glad I didn t bring a cat One pillow each and the towels are past there best Although it was 23 degrees air conditioning is only available in the summer so the small room became a furnace at night If you opened the window a lot of noise was generate by the smoking room until late at night They supplied toiletries on the first night not replaced and no complimentary water which is usually supplied in 4 hotels The reception and bar area were really nice and the rooms were rather disappointing The bathroom was tiny and in need of some TLC The price was OK for city centre probably wouldn t stay here again

Excellent location clean rooms decent breakfast buffet

Could be improved at this room price water in the minibar should be free most of the restaurant personnel didn t speak any international language and their IQ was sensibly low cleaning personnel ignored sistematically the do not disturb sign and woke us early in the morning Don t leave any change on the table the personnel will think that s a gift and will take it without any notice

amazing location quiet central walking distance to many tourist attractions complimentary breakfast was very plentiful and good variety offered

lobby and carpet were a bit tired

Breakfast was excellent and the room was quite comfortable The view was lovely overlooking the city

The air conditioner wasn t functioning adequately