Lux

helpfulness of the concierge and reception staff especially

better instruction where the front of the hotel was as we came by foot the door we entered looked more like the staff entrance

Room lovely modernised from last stay Can open windows

Bathroom bit small

The area it was Good

I hope the breakfast to be every day new menu

The property itself is unique and beautiful The staff were fantastic and always available to help The location of the property is perfect only a 5 minute walk to the museum district and 10mins to the City Hall and Opera

Location was really good

Not a great view at the back

Great room

Breakfast service for a 450euro a night room was unacceptable no cereal bowls next to he cereal toaster wasn t working well hot milk took 25 minutes to service mushrooms were over and no hope of getting it refilled in a reasonable amount of time On the last morning I asked for breakfast delivered to my room by 9am sharp Left the breakfast form filled out outside the room called and checked and rechecked that the order had been received but breakfast didn t show up To their credit the reception was quick to remove the charge immediately

One of the best hotel in central Amsterdam Very large room with terrace Nice decoration large toilet Very professional helpful stuff The hotel is located in very quiet area but in the middle of everything you need in Amsterdam All attractions are within short walking distance It s going to be my first choice always if visiting Amsterdam

Everything was perfect great location friendly staff and a beautiful hotel amazing service

location is exellent and

they charge 85 per day for extra bed in the room

Great location staff and bar

Japanese restaurant looked small unwelcoming and cold the other restaurant and taster menu were excellent