Trafalgar

Booked because of vicinity to our needs So location was perfect

We were misinformed twice on two days we asked about buying day Tube passes and were told FALSELY that it was not necessary as if you used you credit card with a tab you would only be charged the maximum for a day Well low and behold that only applies to residents not visitors The last experience was simply the worst as we were checking out and we asked about a cab taxi and they said the street was blocked off in front of the hotel and all we had to do was walk to end of street and they were there waiting Well NOT the case at all the entire area was blocked off and my wife and I had to cross the Thames hauling our bags to eventually take an Uber about 30 minutes later We were stressed and sweaty Just barely made it on time to the airport I was so upset contacted them from the airport and they said we should have read the signs in the hotel and Web site about street closing due to events they did not acknowledge the inconvenience at all Conclusion do your own research and lower your expectations for service at this hotel

Fantastic location and good value for money

as listed above all good and the staff very helpful Very clean through out

really like the microwave and refrigerator which allowed me to eat in

nothing

Amazing central location lots of public transit bus tube and river nearby Compact but very comfortable modern room in an elegant historic building Free no hassle wi fi

No safe in room

The room had been refurbished it was large with a fantastic ensuite Staff were great and it was great value for money

The reception staff were extremely helpful and friendly In fact all the staff were helpful

Entry hall is fantastic that s about it

View from the room was a joke not what I paid over 200 00 a night for Bed was small for the size of the room as was the bath shower room Also literature in the room said breakfast was until 12 noon however it was advertised elsewhere as 11am which meant we missed breakfast Finally getting woken up by the cleaners at 9 30am when checkout isn t until 12 noon is not acceptable

Location Superb shower

The room was in the basement Very dark and small Got waken up by the tube

The location was amazing right by Trafalgar Square and just down the block from the Embankment Tube stop The room was big with a nice kitchenette and our own A C for the room

The price is high as is everything in the UK But the location makes up for it