Ritz

Close to shopping and some good restaurants Proximity to central station

No outside are to sit terrace and enjoy drinks away from room

Breakfast was delicious location good and staff very attentive room very clean WIFI good and fast

The room was a bit underwhelming and small compared to the pictures but very clean

The hotel was great clean and conftable

Very good location

The whole experience is amazing We were made to feel special the room was outstanding a night at the Ritz should be on everyone s bucket list A wonderful way to make memories

Coming home

Everything was just superb Staff smiley and very helpful without being in your face quality of food at dinner was excellent as expected from this establishment Its first hotel we ve been in for ages where the bedroom was as good as ours at home and that I can tell you is praise indeed Room service spot on time bar staff truly professional

Little in anything

Superb breakfast great choice of food Room had all facilities very clean Staff very helpful

we had to ask twice for more sachets of coffee for the room they were not provided each morning

The levels of customer service were exemplary in showing other supposed premium brands how things should be done Attentive and personalised but not intrusive or smothering The receptionist went out of her way to make a special occasion visit even more memorable with some brilliant personal touches Room was spacious and comfortable whilst being opulent and luxurious Nice relaxing atmosphere not at all stuffy created by a measured pace of service nothing felt rushed at all Truly excellent all round

Believe it or not we could not find tea making facilities in the room However the whole experience was so fantastic that it really didn t matter

I had to modify the departure day due to family promblems Upon checking in I let the staff know that the departure day had to be one day prior to the 3 days booked I was told that the modify option was over by 3 hours and not even being a regular customer to the hotel the departure day could be modifyed Even upon insisting penalty was applied Moreover upon departure the staff was surprised I was departing and paying the penalty But unfortunatelly as I let know to the family problems were not solved inspite of their strict penalty cancell date policy Sugestion Never have a family problem at Starhotels Fortuantelly Milano is full of comprensive hotels

Gowns in the room breakfast cold an a little same every day tables not cleared regularly

Breakfast