Panorama

The bed was ok

The bed bugs and flies and the spider web and spiders outside our balcony was very upsetting because I got bitten in Afew places

Good public transport connection to the city Centraal Tram no 26 Vennepluimstraat takes around 15 minutes to reach The room had a very good view The staff was kind enough to take my request and have my room ready though I reached very early in the morning Unlimited coffee and water from the reception area were for available at no charge One bottle of water coke and beer in the room were also complimentary along with the option to make your own tea and coffee in the room itself

The bathroom was quite small for my room I banged my elbows a couple of times with the glass partition of the shower

The hotel is peaceful and my room had a view on the water By the reception the hotel offers complimentary tea coffee water still or sparkling all day to guests with a choice of teas it s a small touch but makes the hotel stand out from some others Although no restaurant the hotel orders helps you order food from local places The bar seating area is ambient and has a nice atmosphere during sunset The bed was very comfortable you literally sink into it

It is a ten minute or so tram ride away from the main station Centraal where you ll need to change to visit anywhere The tram stops pretty much outside the hotel but journey time is something you ll need to think about if sightseeing

Good beds comfortable

Size of room a bit small

great location for cycling into central Amsterdam Plenty of local shops and restaurants nearby nice hotel with a lot of charm and a beautiful view

The beds are extremely comfortable

We stayed in the family room which slept 4 people it was comfortable but freezing we were cold both nights the reception gave a blow heater to use for our last night which we didn t feel safe leaving on all night This is my second time staying here and I find the staff quite cold and unwelcoming I m a massive believe in customer service in any role you do and the front of house staff seem uninterested and unhelpful Customer service is key I simply can t stress this enough Maybe smile more to begin with

Friendly staff and modern facilities

Poor entrance to hotel

Nice location nice facilities

Nothing in particular

The room and the view

Easy access to centre centre via tram nice location and free mini bar daily

The double bed was two singles with a double topper and they kept moving apart