Raffaello

Nothing at all

An overrated 4 star property Do not have basic amenities such as iron for pressing adapter for charging plastic glasses for drinking uncomfortable beds and air con not working No dining facilities 2 star hotels better

It was a very clean tidy hotel and the staff were lovely and very friendly and helpful The room we had a triple was a very good size and clean airy and had almost everything you need The physical location was good with tram stops right opposite and a few restaurants just a short walk away Breakfast buffet was quite comprehensive and had something for everyone in our opinion

It wasn t so much what we didn t like more like personal preference items that weren t there There were no tea coffee making facilities in the room which us Brits are used to so that was a slight downer The bed and pillows were very firm and not quite comfortable enough for us personally The location from central Milan was good but the road it is on is very busy and quite loud So in the summer you would find it very noisy even at night and would not want to leave the door open for air Although I m sure the aircon could combat that issue It was a shame they didn t have an evening menu as it would ve been nice to stay in the hotel to eat if we d been there longer

The hotel staff seemed professional Efficient on many levels The room size is comfortable tv is a tiny too small for the size of the room May need some renovation but status is very acceptable

The dust e g on the towels radiato on and under the furniture The shutters are manual Shower options are unusable I do not like the covers that seem so I slept with only the clean sheets

All

No restaurant in the hotel

Nice staff prompt service very close public transport

2300 euros were stolen from my room in my absence just the euros were taken all other currency was left behind

We stay at this Hotel only for one night but it was far beyond my expectations little bit far from the centre but with Direct tram line excaclty outside of the hotel Everything was nice specially the jacuzzi cabin in the toilet the room very comfortable and big very clean very generous breakfast The most importand was the value of money definately worth every euro on it On my next visit to milan definetaly it will be again my No1 choice

rich foods

My room was very quiet and clean The hotel was well decorated and clean Location is good as long as you don t mind traveling in on the trams each day

Very hard beds Not much night life around the locale

Breakfast was good

Internet connection must be improved