Metropole

Pleasant hotel polite staff

Ordered a sandwich from room service and it s not made very clear that although you have to pay room service rate for the food it s an extra 5 00 for the tray it s brought on

Fantastic location cannot big it up enough

Room smelt a little fishy couldn t put my finger in it After a long tiring day I couldn t be bothered to complain

Ilthe room was very run down not worth the money it was very small and apparently we were upgraded to deluxe I would hate to think what a standard room was like even the toilet paper was so cheap and thin and I never complain about anything but will not stay here again if I can help it

It is a big and busy hotel Rooms are fine but small

Great to have a mini bar as not all hotels have this Easily accessible to many of the touristy spots Madame Tussauds was just one stop away on the tube My children particularly liked our early morning swim at the leisure club on the 2nd floor Good choice overall from the 100 s on offer from this site

Location for Paddington

Small rooms long waiting times for everything miserable staff

The location Opposite tube station and near oxford street on Edgeware Road

The hotel needs a good refurbishment The heating was not working I called the reception 3 times to get someone fix it Nobody came Also they reserve 30 per night for the mini bar stuffs Never seen that anywhere else

Such a lovely view walked into a spotless room which is amazing

the breakfast that we had included was all cold so breakfast wasn t appetising at all

Great breakfast Very close to Marble Arch Helpful staff

Bedroom outlook awful Bed uncomfortable Not very clean Not great value for money

Every thing especially hotel type family room in west wing housekeeping location Security is excellent Breakfast is very good In a nutshell It was over my expectations

Two things the paid wifi in the rooms Swimming pool facility is very small