Victoria

It has become one of my favorite hotels in London

I had a bad incident in the restaurant where a waiter refused to serve me I thought he was being racist then realized they just had a bad system in the restaurant As a customer we don t want to know about the systems we just want service

Staff were very welcoming knowledgeable and helpful

The room was ok the lighting controls were a little strange I couldn t find the bathroom light switch in the dark Also the Air conditioning was ridiculously loud Walls were very thin I could feel my headboard shake when the door on the room next to mine closed

Fantastic place looking forward to next stay

Great staff and location

Rooms a little small

Fluffy massive towels In room wifi

No breakfast There was an option but was a limited continental Would prefer a buffet or more options

Great location easy to jump into a cab Also Victoria Station close

Great position near Victoria station Comfortable room bed and pillows

Not a lot to be honest apart from it being across the road from the station

The noise from the street is dreadful and affected my sleep This double tree is nowhere as good as other ones I have stayed at It s actually very dated and the room was very cramped

Very close to everything you wish to see in Amsterdam i didn t use any transportation means except for a city tour and the trip there starts less than 50 meters away from the hotel s gate It was my honeymoon and i found a lovely surprise in my room a great gesture

It is not wasy to move around as it looks like a maze if you don t pay attention where you go more signs needed for sure Room service tray stayed from midnight till afternoon at the door They need to renovate some of the bathrooms

Quiet street leafy street although under Heathrow flight path The decor was very nice The fruit compote at breakfast was nice The fish and chips were very good

Evening meal Charging 14 for a main and then charging between 3 4 each for extras such as a salad seasonal greens or new potatoes Not advertising there was a service charge and adding an extra 5 to my bill The breakfasts were poor and inconsistent No jugs of fruit juice no pots of tea or coffee only the latter was offered and served in mugs Breakfast day one and the buffet table had only slices of cheese There were two large uncut loaves and a few croissants slices of untrimmed pineapple and melon and some half filled jars of cereal yoghurt and compote The latter was the best bit Day two there were no croissants I asked the woman serving but she said they were ready yet This was at about 8 30am and none ever came As vegetarians we had the last couple of slices of cheese off the buffet These didn t get replenished even though more guests arrived there were however sliced meats on offer that morning At this second breakfast we we were offered a glass of fruit juice I m not fussy but this was horrible The fresh fruit selection was worse than the previous day with slices of untrimmed pineapple and a fruit bowl of apples and oranges Breakfast at the Victoria is very much a token gesture at keeping the cost down and it showed I ve stayed in some far cheaper places than this and had much better continental breakfasts I m pretty fit but the walk through the maze of streets to Richmond Tube station is too far