Le Royal

Restaurants are excellent great bath and shower Helpful staff TV very clever Towels Bed linen Hotel decor Cocktails Very quiet Hotel car

Stain on leather chair in room Room smelt of smoke although we asked for non smoking Room phone by bed not easy to use

The Nubo restaurant

The cleanleas The turnon service the towels qualities the heater issue it wasnt working well in dec Concierge are not knowledgable enough

The Spa was AMAZING and good value considering its a Clarins Spa

Turn down service at night is somewhat hit and miss

Outstanding property with exceptional service and very conveniently located I stayed in the Gallery suite which had been very tastefully designed and had everything a guest could ask for

Amazing staff very polite and helpful

Location design bar

House keeping A C was to loud and annoying

The design was really nice and the food is average

The hotel is the most poor my managed hotel I ve ever seen in my life it was shocking how little communication they have with each other not only between each department but also in the same department as well First off all the hotel cancelled my reservation without any prior notice she was rude and when she finally got put in her place she magically found my reservation I also had booked spa appointments and when I came to cancel one the late at the spa made it out to seem like she was doing me a favor by allowing to cancel my own reservation even though I was paying full price for the cancellation She continually kept calling my room even though I had told her I was sleeping repeatedly but she kept trying to make me come down from my room so I can sign the bill of my cancelled appointment as if it could wait All hype and no substance

Great location and the staff were friendly

The reastaurants are a bit expensive and the bar service was slow

Service and location

Just the Starck twist of the design

The leather couches in the room are disgustingly dirty They re stained The AC stopped working suddenly and i was in a suite Their maintenance service is too slow it takes forever to send you someone The food isn t as amazing as it looks