Hotel Europa

The AC was not efficient at all the hotel needs more efficient AC system

Location only

Cleanliness insects

We liked the location of the hotel and the fact it had double Windows which blocked out the noise from outside The cleansing staff that came to assist us to unlock the door were very friendly

We were due to check in at 3 but we could only check in an hour later We were given a room with a faulty door handle which prevented us from going in and out of our room without someone from their cleaning staff to come and unlock it for us When we pointed this out we were not given a different room but simply had to deal with this We asked for a quiet family suite and were given a smoking room which smelled of smoke and stale carpet We booked for a family of 4 and it was not until we requested for our sofa bed to be made that it was done despite checking us in late The sofa bed was not comfy at all It had a huge gap and our poor backs are still struggling to recover When we tried to close the curtains at night the curtains fell right off the rails The only positive is that we only stayed one night

Magnificent location and clean hotel The breakfast buffet is awesome

Though we had a non smoking room but the smell of the cigarette smokes enter the room The bathroom has no privacy no locker nor ventilation

great location right in the shopping district very nice and clean setup

the bed was too soft and caved in in the middle

The pillows could have been better The Airco had to work very hard to keep the heat 32 degrees out Other than that all good Location is unbeatable and the staff very professional and kind

Location is very good

The location The breakfast

No tea and coffee facilities in the room

The WiFi was excellent No need for password and it didn t time out like in other hotels The location was great Close to everything

The hotel looked dated Everything you needed but it lacked design and joy Perhaps mostly geared to business travelers The bathroom was perhaps the worst part Anyone older would have a real issue getting in and out of the tub the bed was not really comfy and there was no curtain or real door for the shower and the water went everywhere

Great location helpfull staff Quiet a c

Electricity was shutting down about every hour first day but finally they fixed it