The Cumberland

Location and concierge staff

Busy crowdy noisy poor wifi

Good location nice property friendly staff

The Bed was very comfortable and it was very centrally located

While very organised and efficient I felt the personality of the gentlemen at reception left a lot to be desired especially when the room including breakfast was over 300 00 he told us he was giving us one of the better rooms with a view of the Marble Arch and park however when we got to our room it was an on street view to a convenience shop across the street Disappointing As I was celebrating my 40th Birthday we said we would take the deluxe king size room however our room while very nice was very small and was no bigger than the usual standard double rooms that I have stayed in around the world There was only one chair so when breakfast was delivered to our room on a trolley table only one of us could eat at the table I ended up clearing off one of the bedside lockers to sit on Not what I would have expected from such an establishment To conclude I wouldn t stay here again as I felt it was staggeringly over priced for the room we received and the service given

Location Everything is close

The bed a little stiff

the room was standard but its very small and there is no reception at all

Early check in Staff were nice the location is excellent

Extra charge 50 pounds per night for an extra bed for a 3 year old Elevators are really slow at time of check out

Location and staff corporation

Noise hearing water leak from shower tab to toilet floor because of shower door loose small room no different in size between normal and deluxe room

Lovely clean bed comfortable room plenty of space for a solo traveller Good quality shower Plentiful breakfast

Wifi a bit hit and miss Still rather expensive

It was a good junior suite I like it

I asked them for 2 baby cot and they brought only one

The location was ideal for my son and I close to Hyde Park and the local bars and restaurants The hotel was extremely clean and the staff were always on hand should you need any advice or help