Cotton House

Beautiful hotel common areas bar and restaurant Rooms are bright with lovely decor and great service

The environment is really great and relaxing

The staff wasn t as organised and attentive as you would expect in a 5 star hotel At times it felt more like a staff training environment than a luxury hotel This used to be a lot better It was the attentive staff that gave the place its magic

Loved the very comfy bed

Thought it was expensive The pool is much smaller than imagined and the service there was sporadic

The hotel was lovely the building was old and impressive The food and the setting upstairs was excellent

coffee machine

overpriced

All very nice Beautiful hotel

The breakfast is great bathroom really big and nice

I have been in many 5 stars hotel and i can tell this is not one of them the lobby and breakfast room is 5 stars but when it comes to my room it was less than average furniture so old and the carpet was so dirty I didn t want to step on it staff in the breakfast room were not very friendly i will definitely not stay there again

nothing like

It s not like a five star hotel not so clean Every facilities and service seems like a three star hotel Not worth the money I really not recommend this hotel if you require a high standard five star hotel And waht a big joke happen when our check in date Especially The reception staff are really not polite bad manners first welcome sentence is Miss u have booked 2 rooms for the same day we should charge u 2 rooms price And insteaded that I had booked it But at last it s mistake the staff made it s not the same person just the name is almost look like the same But even ending didn t come to a serious sorry from tche staff awful hotel staff All the checking in duration is full of we will charge u 2 room rate we won t call the booking com coustermer service u call it by yourself to solve the problem But please cotton hous the fact that it is your fault you have did but u ask the guest to suffer this unprofessional service Awfully experience

Hip boutique clean cosy and peaceful

Great hotel great location stylistically restrained for such a hotel but retaining a luxury feel think colonial gentleman s club but updated Staff very helpful Great food Being a solo guest can often mean a hotel tries too hard to make you feel welcome but I was treated well without the service being overbearing Definitely shall return