Austria Trend Hotel Ananas

Excellent garage for the car

Poor choice of TV channels nothing from English speaking language

The hotel was just across Pilgramgasse station Very convenient

The room was a bit old

The location right next to the subway station Pilgramgasse very clean good beds

They gave us a room then we had to move to another at 11 o clock at night They apologized but we were very tired and it was not a pleasure Breakfast identical eight days to eat the same omelette is to much

Location

The reception ladies not friendly

Very quiet room comfortable bed awesome location

Nothing

Very disappointed with our stay in this hotel Room was basic and didn t deserve its 4 star rating when comparing to previous hotels we had stayed in on our trip After experiencing a dreadful nights sleep due to an extremely loud drilling noise apparently coming from the air conditioning which we did contact reception about and were advised to turn it off which made no difference as the noise continued to consistently interrupt our sleep at various points throughout the night we complained when we was checking out Although the member of reception staffs manners were excellent our complaint was not taken seriously at all and was basically dismissed No details were written down or recorded and when we showed the reception staff a video we had recorded of the noise he proceeded to speak to his manager who unfortunately did not have the time or even manners to come and speak to us personally We were then offered a breakfast as compensation even though we had just walked though the breakfast room and it was being cleared away as breakfast was finished so we declined as we felt we were entitled to some form of financial compensation or discount This was not entertained or even considered by the hotel and we were given a voucher for two small drinks which was basically a joke and thrown in the bin The recording of the abrasive noise is available on request and will be attached to my reviews Overall a very disappointing and underwhelming experience in this hotel and we will not be recommending anyone to stay in a Trend hotel

The location was near a Metro station the room was clean the internet was fast

We booked a double bed room but we got a twin bed room pushed together We had a problem with the bathtub because it was clogged we asked them to fix it and their fix was to remove the drain cover We asked to change the room they offered first a room with twin bed this time separate which was not acceptable so they offered us an upgraded room which we found out was not an actual upgrade as it didn t have a bathtub and it had a shower with the same problem seems like the hotel has a problem with plumbing and it was noisy too so we had to decline that offer as well and ask them to fix the problem with our room which they promised they would do but they didn t until we left One more thing the breakfast was very limited in choices

The proximity to the subway and city center was appreciable The breakfast was good Bed was comfortable The price was okay

We were really disappointed about the room The door of the bathroom was difficult to close and open from the inside The water s temperature of the shower was constantly changing The wallpaper was partly damaged Only the bed was appreciable

We went for the Christmas markets and the hotel was ideal placed for the underground station which were easily negotiated The hotel staff were well welcoming informed and helpful The room was comfortable and clean and breakfast was a tasty and varied selection each day The Christmas markets by the way were in every major square

The one draw back for our stay was that there were no kettle in our room for coffee or tea A minor issue however

The location was very convenient by the subway station It has many shops and restaurants walking distance

I had to change subway twice but was conveniently easy switch after 2 minutes walk