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About Your Stay
HotelDescription#This club resort is situated in the northern part of the island on St Paul's Bay, Bugibba.
The hotel offers a comfortable stay. It is air-conditioned and has a lobby with 24-hour reception, currency exchange facility and lift access. A games room and dining facilities are also offered. Room and laundry services are available (both subject to a fee).
All 84 bedrooms are equipped with a en suite bathroom with a bath or shower, air conditioning/ central heating, direct dial telephone, minibar, radio, satellite TV and a hairdryer. A safe may be rented from reception.
There are 2 swimming pools, one outdoor and one indoor, as well as a gym.
The Cromwell Restaurant serves breakfast, lunch and an evening meal and caters for up to 120 persons. It is also available for small conferences, private parties and weddings.
Premium Amenities
Guest Reviews
Wifi was not working No minibar glasses or plates in the room According to our opinion not a 4 star hotel
EVery thing was perfect Staff were lovely Upgraded us to junior suite for my birthday Made our stay
Had the breakfast refunded as waited 50 minutes and hadnt arrived and informed half the items on the cooked menu was not available the breakfast is the main part of the morning and failed mould on the ceiling in the bathroom and mould on the mastic sealant in the bathroom room 118 this is a maintenance issue not cleaning
Excellent room lovely comfy bed
everything was perfect
Staff were friendly and welcoming Rooms were spacious
No parking in the car park or near the hotel dispite trying twice at 3 30 then waiting until 9pm when I rang and was told that there were spaces in the car park but there were not Had to park a 10minute walk away outside some houses and flats and carry our luggage
Pool warm water
The communal areas were appealing
We were first given keys to a room that was dirty and not made up in use The staff gave us another room without an explanation for what had happened however offered us free breakfast in the morning
Asked for a quiet room and got one Food in the restaurant bar was really good Pool was nice
Bar staff were very friendly and helpful
Hotel receptionist male was unhelpful and dismissive I have written a letter of compliant reference the absence of cold running water in room 352 We had no cold water to drink or to cool hot water for bathing Plug in bath was blocked and many other things spoiled our stay We have received no response to our letter of complaint I will now take this up with my credit card company as the contract with the hotel to supply me with a comfortable room was not met
The staff were amazing and so helpful for my 3yo Even got us a little fridge so I could keep cold milk on hand Nothing was too much trouble for them especially Ramona the duty manager
Cricklewood is a bit hit and miss but if you don t mind that it s a FAB hotel complete with a warm pool The only place to stay in NW6 NW2
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Frequently Asked Questions about Crown Hotel
Does Crown Hotel have a swimming pool?
Yes! Crown Hotel offers a swimming pool, a fitness center among its many facilities.