Panorama

room very nice the panorama from the window

the hall down is not very nice

The hotel is a nice one but a bit far away from city center

The hotel is bloking money from tour credit card for reservastion too long

The staff were all extremely courteous and friendly and couldn t do enough for us Very professional The breakfast was exceptional best selection and range of any we had encountered on our 6 weeks travelling throughout Europe The facilities in our room where also exceptional including the comfy beds large bathroom and a range of coffees etc well stocked minibar Easy tram access to city centre Would recommend this hotel to everyone

A bit further out of town but tram right out front so Central station 12 minutes ride In a new built area on 8th floor but nice views across the water fantastic staff very helpful and welcoming It worked perfectly for me to rest up from the inner city but be close by and walk the waterfront Good facilities post office supermarket chemist all next door but not if you want bars and night life A affordable option I would certainly stay again

Close to public transport and coffee machine was always available

I booked a tripple room with breakfast I found at the check in that it is free for only two as it was not requested esp during booking This unacceptable as I booked tripple with breakfast So I paid separately Bathroom was not good as always water leaks into the toilet

Excellent view nice staff

Lack of private parking

The property was close to public transport and the room was very nice with a view

The A C in the room was not cooling well although it did not affect the stay

I wouldn t put the fact that the hotel is on a man made island out of the city down as a con as you can get a tram 26 every 6 10 minutes and a tram pass is 21 Euro for 48 hour pass

It is very deceiving from the images on the size and actual location of the hotel as it is in a tall building the reception being on floor 8 You cannot access floor 7 direct from downstairs so you have to go up to floor 8 through reception to go back down to floor 7 very confusing

The staff are very friendly and the hotel is welcoming Clean and comfortable with lots of little nice touches On the whole a nice hotel apart from a pre authorisation issue

Prior to arrival the whole booking amount several hundred pounds was pre authorised onto my debit card when we were meant to be paying as a group individually upon arrival Lots of issues getting it released including a large international phone bill that I am having to pay and a lot of anxiety trying to get this resolved prior to the trip I rated the hotel low for value for money due to the excessive phone charges I incurred as a result of this pre authorisation issue The hotel tried to help when the issue arose but the damage had already been done by their initial actions I would urge them to reconsider their pre authorisation practices only pre authorising a standard deposit or only charging card details if a guest does not turn up as intended

the view was marvelous