Hotel Ro Serrano

HeadLine : On a river

Location : Located in Torres del Paine, Rio Serrano Hotel + Spa is on the waterfront, a 1-minute drive from Serrano River and 7 minutes from Torres del Paine National Park. This 4-star hotel is 6.4 mi (10.2 km) from Cuernos del Paine Lookout and 11 mi (17.7 km) from Lago Pehoe.

Rooms : Make yourself at home in one of the 108 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Dining : All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Regional cuisine at Kaienk Restaurant, a restaurant where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

CheckIn Instructions :

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest s credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Special Instructions : To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.