Hotel Indigo London Paddington

Access to Paddington Station shopping access was easy Not noisy even with construction work nearby

The lift was too small and slow

All staff is friendly and professional Thank you for your kindness Tanjia and Carol

Very nice small hotel in a really convenient location Very clean well kept nice staff tasteful decoration To LHR 20 in just minutes underground buses and touristic buses just few meters away

As usual in London rooms are a bit small but for the price was more than ok

Great location and good room size

Breakfast was just so so

Very committed and friendly staff Very comfortable and refined room with every practical detail extremely well thought Great bed Very good quality food Excellent central location To be recommended absolutely

Nothing

Love the decor reception staff excellent

restaurant staff inattentive or surly need to be assigned tables so they don t keep walking past ignoring you

The first room allocated to me when I check in at 12 midnight was a real disaster too small and above the kitchen hood too small it just fitted the bed and there was not even one cm to place your bags I could not stay there I asked for a better room I have to pay extra to get a descent room found it too too expensive and to my surprice the breakfast was not included and I have to pay like 12 pound extra for a breakfast of a 3 star hotel I recommend they go and see the Cumberland hotel breakfast at a comparable price Also I checked in after midnight and I have to check out at 11 am my flight was at midnight Sorry no late check out I think twice if I will stay there again

Explanation when I booked nothing was mentioned of the size of the room was less than 2 by 2 meters and above the smelling kitchen Also I was informed at reception that the room fridge is free of charge but they charged me for using it

very good room great service and staff kindness In the room we also had Nespresso machine in addition to the cattle and that was a appreciate

Staff were friendly enough and tried to help

Was with my daughter and at first given a twin in the basement Was told it had a window but not so a door that opened to face a wall and aircon units Was dark and gloomy and hardly fun for me and my daughter We asked to be changed and the second room which only had a double bed not ideal was really small and also noisy with an aircon unit The shower screen kept coming out of its hinges and generally not the best It was a last sorta minute deal but should not have been substandard because of it

The Location was good just walking distance to paddington train station

It is unbelievable expensive I paid more then 300 Pound for 1 night and rooms are very very small and far away from standard size For me it is a no go for such price level