Central Hotel

Elegant hotel with old Italian style close to the central station Comfortable enough but the mix up with the booking tainted the stay

The hotel screwed up the booking through this website for two rooms which meant my colleague had to go to a nearby hotel The hotel said they had only one room free Not sure how that can happen

Nothing The property and Booking did not accommodate my request to change my reservation date

Property and it s staff did not response to any of my email ls to modify my reservation date Worse customer service ever

Such friendly helpful and efficient staff Comfortable beds with view of a gorgeous courtyard Super central location right around the corner from Milano Centrale and the bustle of Milan Great breakfast Would recommend the stay especially if you need to get moving via train or bus to somewhere else in Italy

Nice classic hotel near the central station The rooms were nice and clean and nice

Unfortunately the person serving in the bar put the invoice from other drinking guests at my room so when I payed the bill for my room and what I had in the bar the evening before it also included what my neighbor had ordered to his table When I payed attention to this fact the chief of the hotel started to blame me for I had noticed this and complained after I already had payed the bill Before I left the hotel he promised reluctantly to see to it that the difference should be payed back at my account Today one week after this happened I still have payed the bill also for the neighbor some tables away from my table that night So instead of apologize and correct the mistake of the barman he blamed me for having noticed this to late So unusually and astonishingly bad Bj rn Andersson

Location Its a 2 minute walk from Milan Centrale The lobby has still its classic beauty in reminiscent of its grandeur era The staff are all excellent Speaks very good English and are quick to respond to any of our requests Luigi Daniel are the best Gives excellent suggestions to every inquiry Rooms are spacious with bay windows Marble toilet is an added charm

Size of the elevator Although the hotel has 2 elevators for guest

500m from the Centrale Railway station Rooms onto the backyard are very quiet Restaurant in the hotel is handy and offers good food

It was overheated in the room and corridor

This was our second stay at this hotel Ideal location for the station Clean and comfortable rooms Breakfast selection variety of meats cheeses eggs pastries cakes and fruits The staff were polite and helpful

Breakfast was abbondant very tasty and the staff of the morning dining room very servicable and efficient and smiling The room was large clean and furnished nicely the location very convenient for public transport central train station which is a paradise for all kind of shopping At the end i stayed there for 3 nights Reccomented it to friends in Milano

The beds were sooooo comfy There was plenty of choice at breakfast Staff were very helpful There is a gelateria in the same road and restaurants nearby we found a market in Via Marcello on Tuesday

Breakfast buffet was excelent Staff was serviciable

It s and old hotel that seems a little bit messy The furniture in the room is not properly maintained