Savoy Hotel

Polite staff

This is not a 4 star hotel Small room with no facilities that one would expect in a 4 star hotel More like a 2 star hotel Too expensive for what it offers Breakfast very poor

Breakfast was good nice roomview to the backyard excellent restaurant nextdoor and city center within 15 20 mins walk

At the check out the receptionist did not give me back the deposit of 50 I paid at the check in She also did not give me an invoice for my stay This was a month ago and after sending 5 e mails and having two phonecalls with the hotel reception I still do not have the invoice for my company nor my own 50 euros back I do not even have a written reply from them You caused me a trouble Shame on you guys

Wanted to put me in basement finally upgraded me to a room where light was falling down side night light hanging floor in bathroom was rough ciment looking horrible

Everything

The bed was very comfortable the room was clean and tidy

There was not a lot of options for breakfast

Located in a good neighbourhood some of the staff friendly and very helpful

I arrived late due to luggage delay transit flight problem I walked from the tram stop to the hotel 10 minutes in the pouring rain and was soaking wet Despite this the person at the reception made me wait standing for about 10 so he could locate and print the receipt before he even started preparing the room key He finally handed me the key saying that this was the only room available 206 The room was small max 3 x 4 meters and the king size double bed also very small one and half size at the most aproximately 2 x 1 3 meters The room did not appear to have been made before occupation The lights by the bed were not working There were no toiletries later provided and a radiator by the bath tub had rusty connections Wireless Internet was slow stopping and not satisfactory

Nothing Mate if you re reading this close this tab Just do it Look at one of the other hotels The price Even for this price it s not worth it Come on that s it just move that cursor to the close button Nothing to see here

Just to leave a short review of the place During check in the lobby assistant did not get up and handled most of the conversation from her seat 3 meters away from me before finally coming to enter me into the system I took a lower floor on the staff s recommendation for better internet it was still very slow and disconnected often I paid an extra amount for a later checkout because of an afternoon meeting and in sequence the cleaning staff cleaning staff manager and hotel lobby assistant asked me to check out because they did not know despite me repeatedly telling each of them The room wasn t fit for a 3 star hotel how did this place get 4 stars In short this is not the hotel you re looking for

Dirty carpet dirty bathroom REALLY DIRTY FLOOR broken lamp hanging in a 45 angle stains on table furniture broken window

The Hotel was excellent The facilities were clean Staff very friendly I did read other comments on Tripadvisor that left me feeling that he hotel was going to be a disaster but it wasn t Had no issues at all We even had a balcony

The room was clean but everything looked very very tired The carpet had visible stains and the washbasin had cracks in it the window wouldn t close properly and the light over the desk was leaning against a nearby shelf Around1 30 at night the smoke detector alerted reception of a smoke issue in my room They couldn t call me as we found out the phone in the room was not working so they had to open the door and wake me up After investigation the alarm appeared to have sent a false alarm and it was impossible to reset it The duty staff told me that everything was fine as he would disable the alarm hence I could go back to sleep and he asked me to reduce a little the temperature of the room heating as a precaution against what I had to expressly ask to change my room The following morning reception staff were not puzzled at all by the fact that I had two keys and even after learning of the problem of which they seemed to know nothing none of them thought of apologising for any inconveniences created

Good location Friendly staff

Didn t have Internet connection in the first room had to change it The safety box was not working