Park Grand London Lancaster Gate

The staff were so friendly chatty and helpful To accommodate our requests we got moved from Park Grand Lancaster Gate to Park Grand Paddington which is just around the corner of PGLG it is newly renovated The neighboorhood was quiet with a cafes and small ethnic restaurants within one block radius There s a pharmacy and marts as well

Some of the rooms have no lift access and the stairs were uneven It is also difficult to hail a cab we had to walk at least two blocks to a busy street But using Uber is a great alternative cheaper too The bed sheets were rough so were the towels Free bottled water wasn t replenished daily

Great central location near to the underground station and good amenities provided Friendly and helpful staff

The room I stayed in was in the basement and there was no lift access The staircase location was a bit strange with many doors to open before reaching the room

Staff helpful and efficient Room standard in presentation was good

Expensive for size of room far too small and little room to move around Location great for Hyde Park not so great for central London

Very friendly staff very convenient lovely toilettries in Club Room

Great friendly staff Loved the phone they gave us to use while we were there It included maps to get around the city and free calls to the USA

Can t think of a thing we didn t like

The staff at this hotel are the best I ve ever dealt with I got a phone call 30 minutes after I got to my room to check that everything was OK They also brought me a weather chart for the next day There s a free mobile device in the room to make calls and use the internet The staff are friendly and helpful

We have stayed in many London hotels varying in price and this was very reasonable but it exceeded the standards of even the very expensive hotels we have stayed in as the hotel is very personal and have little touches that make it special and make you feel so welcome rather than out of place

Nothing everything was really nice and lovely I suppose a breakfast being included would of been nice

Avery well located hotel with all the amenities you need for a pleasurable stay we would thoroughly recommend the hotel and we will return soon

Great staff I needed and extra day and there was no available room the the next day The staff was ready to help move our suitcases to a sister hotel for us Very helpful for places to visit

I would like to say thanks for a stuff because they have excellant welcome guests

Location for hotel price stuff