Loft

The staff where very welcoming The hotel and rooms spotless Nice and quiet Didn t hear one slamming door

Not sure why we had to swipe our room cards to use the lift which we weren t told about so got a little confused by them not working the hair dryer was good but the cable was rediculously short The breakfast was ok But nothing special The tinned mushrooms where extremely salty

Easy access to station

Internet speed Recption staff

great facilities

Beautiful room

Rooms pool steam room sauna and gym

Cost of breakfast no jacuzzi

Statf need to be trained

Very happy with the level of service especially in comparison to the price which was excellent

Nothing Was perfect

Hotel and amenities were great very comfy room and lovely breakfast included Staff very polite

When we arrived at 2pm we didn t expect the rooms to be ready but the bar wasn t open until 5pm which we found strange We had to go across the road to the other hotel or the pub It s not as close to the O2 as it describes It s a 25 mins taxi ride or and over ground and tube to get to it

Comfortable bed

Superb hotel Very informal Little details like 24 hour snack bar very handy when coming back late So close to the light rail station Very well soundproofed Excellent breKfast buffet with lots of choice

No designated smoking area outside the hotel so met by plumes of smoke from other guests