Vienna Hotel

Very good prices locations and comfort

Great location and lovely bar in the garden Good cocktails in the foyer bar too Beds were very comfortable and the room a good size Breakfast not included so went to Chilai just up the road which has a great range of breakfasts and the coffee is FAB Chilai open on a Sunday from 8am

Room very quiet spacious and very comfortable bed Breakfast excellent massive buffet choice The best breakfast I ve had in a hotel All the staff were charming and helpful

It is in a good location but it isn t right in the centre so need to be prepared to use trams 10 mins or subway to see the sights Or you can walk into the centre in about half an hour

How clean the rooms were and the beds were lovely and comfy

Having to leave 50 euros at the desk when everything was already paid for

The hotel was clean and reasonably located near trams and The Belvedare Museum The wifi in the lobby was disappointing no kettle in the room was more disappointing and a cup of tea at five euros quite disappointing The air conditioning was good

We had booked with the understanding we would have two beds but the hotel had accepted a large tourist group and tried to give us a queen sized bed It was disappointing to have to have words with the staff after arriving following a long train ride Luckily we had the paper trail

Very nice breakfasts Wonderful cupcakes Comfortable big bed Nice attentive staff

Rather far from city center transport About 25 min by feet No bathrobes No slippers No hygenic sets No teapot no tea coffee Sound of trains all the time Old furniture Broken shower The room was not prepared when we arrived had to wait about 3 4 hours No free wifi in fact

Movie n WiFi more pay additional

The professionalism and friendliness of all the staff The quality of the breakfast

Disappointed by the Restaurant dinner and quality of the wine

Charming and helpful staff Very comfortable beds Small swimming pool

Possibly a better location for public transport but it s not far away

I chose a twin club room with lounge access as I was travelling with my 80 year old mother so knew we would probably spend a fair amount of time in the hotel between trips The room was spacious and the beds were really comfortable Access to the lounge with its numerous snacks and drinks was fabulous The staff were very friendly and helpful

On arrival we were told that we could not have a twin club room for our whole stay as our Booking com reservation was only a preference and not guaranteed I have booked many rooms and have never had this problem before This was very disappointing given that I had also messaged the hotel in advance about our room preference The reservation staff tried hard to fix our problem and about an hour after check in they visited us with the welcome news that we could remain in the same room for the duration of our stay they also brought drinks cake and fruit I have no idea how they sorted this but would like to say thank you very much