Normandie

The company title for the bill was wrongly issued twice spelling mistakes but then they tell me the system not allowed to do adjustment again

Location as always was excellent And the rooms are new and clean and sufficient

Although very helpful the staff could be friendlier and could be warmer in receiving guests

Location friendly staff

Room was comfortable and good facilities Hotel was nice and peaceful not too big and staff were very kind and helpful I would stay there again As a sole woman traveller I felt very safe and secure Very convenient location

The system using a code for wi fi was a bit difficult although the receptionist helped out You have to change the code everyday and as I stayed for a week it was a bit inconvenient but not a big problem

Great staff Helping doing

Ali the receptionist when we arrive after an 18 hour flight was a darling And the location is great

You have to go down to get the ironing board and they will tell you to wait as there are no people in the reception After waiting for so long thinking that they will send the iron to your room end up you have to get it yourself from the recep The kettle was not working and when u told them this they replaced with another spoiled kettle Whats more this guy of Indian descent even argue that he replaced it with new one But he did not check whether its working Duh And for storage luggage they wont help you the lady just pointed to us where to store our luggages The door knob in the toilet was spoilt and the bath tub is just for display no water stopper despite the fact that we already feedback with them and they promised that they will do something about it They could lie To the customers just like that And the toilet separate from the shower smells like urine We could not take it so i mop it myself Stayed here 3 nights as we have kids and its difficult to transfer hotel anymore But will definitely not coming back And to booking com i honestly having doubts now if the review you posted on your website are authentic

Simple hotel friendly staff No fuss

My shower didn t drain I realised when the drain plughole cover started floating

Location

Morning shift staff were not friendly

Poor service

Staff

The good location

The breakfast is too simple which is not worth the price