The Drayton Court Hotel

Room was comfy parking good pub nice

On checking out I asked for a VAT receipt They said the standard receipt is the only they provide though when I got the to airport I could not claim back the VAT as they didn t give me the required form So in summary cost me 80 that I should have been able to get back On top of that one of the ladies on reception was rude to my wife on morning

The room was spacious and clean the beds very comfortable and facilities were very good The rooms look luxurious and are very well maintained Although we didn t use the breakfast facilities or got in touch with the hotel staff a lot the staff we did speak to were very friendly and professional There is a train station next to the hotel but we preferred to walk to the nearest tube station which was a 10 15 minutes walk away There runs a bus too so the hotel is easy to reach So far the best hotel I have stayed in in London

Nothing The bar staff are very rude and most unhelpful

The bar staff They need to get a grip and grow up Immature snooty wastes of spaces

Lovely place to stay great location rooms are very clean and staff where polite and helpful Next time we are in London we shall return to here

Our suite was amazing

Quite far from central

Quality and size of room

More details about the restaurant i e What time it opens and closes

We liked the assistant manager George who was very helpful sorting out our heating and generally being very polite and concerned

Our room was freezing cold as the heating hadn t been turned on the electrics fused a couple of times and the room could have been cleaner Windows very dusty black marks round the bath and under the loo rim

The bed was very comfortable but the room was quite small

Location close to main train and tube stations Accessible to shops Good bar below Comfy bed and hot shower

Would have been better value for money if breakfast was included