Vienna Hotel

Fantastic breakfast and staff couldn t of been more helpful

Wifi wasn t free Location wasn t very central but hotel worth travelling further for

Hotel was very near the Tram stop which was ideal getting around Vienna We bought a 72 hour ticket which meant we could Hop on and Off The breakfast was great with plenty of choice The bed was extremely comfortable

Wifi is not included in the room rate

Location was great staff very friendly and helpful room comfortable and clean great value for money

Great location The suite we booked was spacious nicely furnished and i liked it that the minibar was included in the room rate Besides that the lounge acces adds value to the package

The saunas and fitness room looked a bit outdated and There were many people from outside the hotel which made it crowded

All fine except an essential point honesty the overall score should therefore be below 5

The person at the checking lied twice to me saying that the mistake business package included when not requested or used had been taken out of my bill he closed the enveloppe with the bill When i opened the enveloppe at the lift this was still included He then said he had deducted it another way i insisted and another member of staff gave me a credit card credit Mistakes happen three lies should never happen

Room pleasant and pool nice though a bit small Certain staff members very nice

Absolutely shocking that wifi is charged at all let alone at such a high rate Further charges for movies on TV then an extortionate additional charge for breakfast which they just assume you ll want Food nowhere near worth that price

The lounge access that was available with our room

The size of the rooms and facilities were good

Cost of breakfast

Charming and helpful staff Very comfortable beds Small swimming pool

Possibly a better location for public transport but it s not far away