Grand

The staff could not be faulted They were attentive kind and considerate

I chose this because of location and I liked it

For the third time I was bumped out of the hotel upon arrival to another in the group The other hotel had a lift out of order the TV worked when the porter shook it and a large bathroom towel hook fell off the wall on my foot I am fed up with not being able to stay at the hotel I booked and I am meant to be on their partner frequent stay list What was worse while waiting for a taxi to go to other hotel they were booking other solo travellers in

I stayed here with my other half for one night in December I put down a special request on my booking as we were celebrating our one year anniversary we arrived slightly early at the hotel at 13 30 but check in was 14 00 unfortunately the room wasn t ready yet but they held our bags for us and we went out As planned and checked in a bit later on Once we arrived in our room later on it was beautifully decorated with 2 Swan Towel s on the bed with real roses all round the bed Little things like this go a very long way so thank you very much

The only thing I d say that could have been slightly better was the friendliness of the hotel staff they were OK but maybe need a bit more chat to there customers Also as I am a genius booking com member I had free late check out but I wasn t able to find out whether I could have this or not until the morning we were leaving which left us a bit uncertain with our day plans

Good friendly and professional staff in all areas Cosy little bar with good service Cleanliness in bedrooms and throughout the hotel was to a high standard Convenient for Paddington Station and thus Heathrow Express

The first night we were allocated a basement room found this claustrophobic The staff who were excellent throughout moved us on the second night to a much better room on level3

Breakfast was good staff was friendly and very helpful location is very convenient

Beautiful Hotel decor and cleanliness of rooms was spot on Food fantastic and within easy reach of central Paris Highly recommend

The hotel was close to Montmartre and hence if you would like to visit there you won t lose too much time in travel

There was no attention to detail the towel rods had dust over them they weren t clean and when the rooms around us flushed we could hear that loud and clear It was so annoying to say the least The planning of the hotel is crazy

Comfortable clean friendly breakfast was good staff helpful

The location was very good clean hotel good Wi Fi also very helpful personal I liked this hotel very much

The bed was very comfortable and the bathroom was clean with good towels

The television and beside control didn t seem to work although that could have been me