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About Your Stay
Guest Reviews
We loved the quiet location with easy access to trams for transportation into city center The bed was great and the room was very nice and comfortable At night it was really quiet Great The free minibar in our room was a nice service to be able to get a cold drink after a day in the city The executive lounge was big and comfotable with a few snacks and drinks Sch nbrunn is just a short walk away but if you like you can also take the tram I would advise to get a 24 48 or 72 hour ticket for the public transport really convenient We very much enjoyed our stay
Things that could have been better on arrival our keycards were not activated for the executive lounge and on our late check out they were blocked before check out even for the use of the elevator We received a voucher for drinks in the bar except the bar was almost never open while we were in the hotel It was my husbands birthday and i requested a surprise for him The staff was most helpfull and offered to deliver a complimentary piece of cake to the room I accepted the offer but they never deliverd anything on his birthday That was dissapointing because i had not made arrangements for anything else Just one more tip there is great coffee in the room but no tea A tea making facility would be great They do have fabulous tea at breakfast though
Everything
In the restsursnt Not a single vegeterian option duting the afternoon
everything
Good location near Schonbrunn Palace the Zoo and Technischs Museum Good value for money
Nice employee Clean and good location
Very helpful staff easy to get to the Center of Vienna Garden where breakfast is served is wonderful Breakfast was good and excellently served
Everything its perfect
Our flight comes in very early from the UAE we waited for a long time till our room was ready The staff were very courteous and cosiderate till the room was ready but after 3 hours I suggest that special early check in should be in plan for flights like ours
Huge bed spotless towels and bedding excellent shower excellent room service
UK TV stations other than world news
Fab Will stay here again if going to Vienna Excellent service both in reception and bar restaurant
Abdel at front desk was fantastic He made us welcome and helped out during the entire stay