Grange Strathmore

Lovely comfortable room with very comfortable bed and very generous supply of tea coffee and toiletries

Expensive but London prices for the area I suppose

The location the overall comfort was good

When we checked in at reception we were told there was a problem We were told to wait in the bar area The receptionist then came and said instead of a superior double room only two single rooms were available I said I d booked a double room in advance it was my husband s 60 th birthday and she had better sort it out This was very upsetting and stressful after making a special trip in to London The receptionist disappeared again and came back 10 minutes later and miraculously a room was available I complained at the time and was told there was an error in the system and then by another member of staff that some people had wanted to stay an extra night so they were prepared to accept that instead of honouring our booking This was a very bad start and impression to our stay The TV in our room was not working and a member of staff couldn t fix it At breakfast it said continental breakfast but there were no croissants or pastries Some staff did not speak very good English and had a bad attitude The location and overall comfort was good

The location for what we wanted was great staff were really helpful and friendly lovely and clean clean bed and towels

Room was small to the point that we had to bend forward so we wouldn t hit the TV on the wall had problems getting to the bed as the thin desk and chair was in the way basically the shower was so small you had trouble in turning round but nicely decorated and very comfortable

Not a lot really

The room was very small and bathroom even smaller Had to shut the bathroom door to get to the sink The pillows were very lumpy and the money spent on the room was extortionate for what it was

The location was suitable for my needs The staff were pleasant and helpful

I had requested on my booking a quiet room so that I could sleep well I also requested on arrival Imagine my delight when I had two Spanish groups next door who talked loudly in the corridor outside the room and constantly went in and out of each room letting the doors slam I hung the do not disturb door sign on the door to no avail I reported the next morning on check out that the doors needed to be adjusted as they slammed very loudly It is not necessary for any door to slam especially where door closures are fitted The mattress was too firm to sleep comfortably on I didn t get much sleep at all The pillows were flat I had to use 4

The staff were extremely helpful and made us feel so welcome

The room was extremely small and the bed was very firm

Great location with walking distance to shops restaurants entertainment and museums We loved the old home decor staircases original bar and sitting lounge Staff was most helpful Modern bathroom

Room was tiny could barely walk around the bed with no place for luggage No USB port Pillows flat

excellent location very friendly and helpful staff and management outstanding service

excellent location two metro stops nearby comfortable beds firm very good heating overall old world charm

small twin room

Proximity to station

Room very small bar tiny