Hotel Royal

Prime location spacious and comfortable room with all the amenities needed Excellent wifi and super helpful staff I would stay here again in a heartbeat

Location

The details in the room like mirrors desk lamps mini bar comfy room nice staff in the breakfast area and warm breakfast restaurant area easy to reach by public transport and its close to city centre

The reception staff were not very nice The price

There is no free shuttle

Convenient location near to the centre and underground station Very clean Extremely friendly helpful staff on reception

A centrally located hotel with a superb staff The reception staff were unfailingly friendly helpful and linguistically adroit Similarly the waiting porting and cleaning staff were notably dedicated and conscientious We enjoyed the easy access to the pleasures and beauties of Vienna and as well the luggage storage arrangement of our room

The disadvantage of the central location was that the streets were somewhat noisy at night though not such as to disrupt our sleep

friendly staff very helpfll

Big room and location Right in the centre of old town 1 2 min walk from metro exit Best hotel yet for getting from train to hotel

Wifi kept having to be renewed No tea and coffee facilities and bad pillows But otherwise fantastic value for money

Great location and the staff were very friendly and helpful

The bed is very very hard I hurt my shoulder sleeping on the mattress

Location

Our room was not cleaned up until 4 pm I asked at the reception what was the problem and received an answer that room cleaning continues through 9 pm Cleaning lady approached us at around 7 30 pm We declined her services Next day when asked to call a taxi to the airport we were given a private car and the driver charged us almost twice as the regular taxi EURO 55