Radisson Blu Hotel

Position and very helpful doormen Breakfast was the best ever

Bar was very dark and understaffed for such a busy weekend but the one lady in the bar was cheery bless her

Nice big room Helpful staff

As long as one knows tram No1 and No12 or train timetable all is fine as on foot it s an hour long walk from Cadorna train station

Hotel was very comfortable A perfect home away from home

Reception in the beginning I had requested for early check in but it was ignored and their behaviour was terrible The lady attending me was good but her senior behaviour was not acceptable

Good location close to the city center Quiet rooms good breakfast

Overpriced rooms Business Class not close to the ones presented in the pictures

Location

We asked for early check in since we were traveling with my 82 years old mother No room was available when we arrived to the hotel at 10 30 Well this is acceptable because they did not guarantee it The unacceptable happenings began when we came back to check in We got our keys and went to the room The keys did not open the room Back to the reception and they handled the keys and again the room is not opened Same thing the third time But this time when we tried the key someone opened the door there was a guest in the room that they gave us Back to the reception a lot of apologize and they gave us another room We were very surprised to see that the room junior suite had steep staircase to get into it Nowhere in the room description this stairs were mentioned We emphasized in our reservation that one of our party is 82 years old Where is the common sence to give us such a room When we told the staff that it is not exceptable the only other option that we were given for a room for 3 was another room very very far away from the elevators Again not suitable for our elderly mother We had to compromise for the room with the stairs My mother did not get out of the room until the next morning in order to avoid the stairs Very very disappointing from hotel in this level and price

The hotel itself is lovely and so clean

Nothing

Everything part from 1 small problem

The radiator kept making a loud noise had to get man to room to stop it it happening it happened at least 3 times after and we had to keep getting up are selfs to turn it of so we had no sleep apart from that it was luxury

1 The location was quiet 2 The food in the restaurant was reasonably priced and fairly good

1 Despite having requested early check in via e mail and after flying all night and arriving at the hotel we were made to wait until 3 pm sleeping in the lobby supposedly because the hotel had been full the previous night Once we FINALLY got in the room dead tired the carpet had not even been vacuumed and there were other minor things not ready 2 While we were waiting to check in we had checked our luggage with the porter When we went to pick it up the porter could not find our bags and he took us to where checked bags were stored in a stack out in the open of a parking garage open to the street 3 We booked and paid for a suite which by definition should be two rooms but the room was really just one room with a revolving TV at the end of the bed apparently to divide the room 4 Entering the room especially with luggage we took our own since everything in this hotel took forever to get done was hazardous Upon entry there were immediate sidewinder steps down into the room 5 There was a large dangerous unlit step up into the bathroom which only had one sink for the entire suite 6 The room was small with little walking area 7 To be brief the liquor at the bar and restaurant was automatically metered and the drinks were expensive and weak 8 There was a larger building across the street from the lobby also part of the hotel which looked better than where we were placed In essence I have stayed at many Radisson Blu brand hotels and this one simply did not measure up

Many thanks to front desk staff Mis Lura and mr Sidy For problems solving good job and well done

This 4 star hotel nice to stay but some improvements required 1 Air condition Cooling system requires maintenance or to be changed while our stay wasn t working in good condition 2 Water pressure for bath was low

New Amsterdam suite was superb