White House Hotel

The staff They couldn t have been more helpful

I have stayed at this hotel before and came back again due to the exceptional service and high standard of rooms

Nothing

Arrive went for lunch at the restaurant staff were excellent meal fabulous after when to check in at the checking decks staff were very good and friendly overall service was amazing

Not tell me how to use the lift

Location and room itself It s exactly what I like in Melia

WiFi is less usable than I expected

very expensive breakfast

Convenience of location

tiny room and bed uncomfortable coud hear everything in room next door

View from the front entrance

Two single beds put together to make a double instead of the double bed requested

Super big and comfy bed Great location Helpful staff

Asked for an early check in which was agreed via email Once arrived the only rooms available were at extra cost Shower leaked onto floor

Very welcoming staff polite and courteous

Nothing

We decided to upgrade our room after one night due to Elevator noise The manager was polite and even entertained a further 10 discount for our upgrade unfortunately the room we upgraded to was dirty and smelly

The rooms are filthy The hotel is old very old The first room smelled and was next to the elevator shaft so all night up and down elevator sounds and this even though we requested a quiet room as an offered option at booking The 2nd room was just plain gross It smelled like an old sailor s shoes and we had to remove someone else hair from the shower drain The sink was dirty This hotel was disgusting Don t buy into their executive access ploy all the rooms are the same unless you pay more for a suite The concierge was rude to my wife when she asked about having take out delivered to the room Don t bother move on