Hotel Ambassador

Everything one can ask for

None in particular

The room was large the bed was very comfortable and the air conditioning was a welcome relief from the heat wave that hit Vienna during our stay Excellent breakfast buffet style Great staff

Nothing apart from a somewhat weak wifi

Beautiful bathroom was great location

Split king bed

Location

Service

breakfast location

reception staff are cold problems monitoring heater in the room

Location friendly staff location location large room clean location large bathroom location

Can hear the neighbors easily

Good hotel very clean and spacious good location Good value for money

Nothing

Nothing at all

This is our 2nd visit to this hotel and the opposite to the first time this stay was extremely disappoionting When we arrived we were shown to a top floor apartment which is shown in the pictures to have two floors with luxurious amenities and supposedly has two big balconies and written to be 44 sqare meters but were shocked to see a tiny room sitting area which could never be more than 30 square meters with sloped low roofs that we banged our heads around however we moved and no balconies or even a veiw to look out from The kitchenette had nothing but 2 cups and 2 glasses and when we asked for anything to use or to change the room we were faced with stoney faced employees that said we cant do anything to help you and we cant refund you because your booking is non refundable even if we paid a high price for what we saw in the pictures but didnt find in reality even when we talked with the manager she said maybe the description of the appartment on booking com is a little misleading To put it in one sentence our holiday was ruined by a disgrace of a so called appartment and the unhelpful poker faced staff

Location is very good and rooms are spacious

No coffee tea corner facility in room

Reception desk consierge have not yet learned that they need to treat all clients alike Cleanness is a major Isuse Saturday 14 11 after repeated inquiries on my part they finally managed to perform the daily room cleaning at 14 30 The internet kept disconnecting for no apparent reason All the above and perhaps others that l may omitted justify the reduced numbers of guest at the hotel