National

None

The room is not clean the bed is not comfortable and the service is poor

the only thing good about the hotel was the view

customer service very poor Uncomfortable bed dirty bathroom Neighbours next door was very loud and rude

Staff were helpful We had an extra z bed put in and the first mattress was awful they replaced it no problems with a better one Place is very clean made up room daily

Needs a bit of repairs and update Food is pretty basic

The hotel was clean and in a good location easy access to tubes and buses The room itself was a nice size shower pressure very good

The hotel is very dated The bed was extremely small and not very well presented The frame was old and not the style expected for the type of hotel The bath shower mixer made getting the temperature right hard

We stayed in a deluxe double room which was very clean and comfortable The staff were helpful and friendly

View was beautiful Room was nice

Sound proofing in the room was up late 12 1 because of a loud couple next door Many items of the breakfast was cold a bit upsetting

We were upgraded to a suite It was luxurious and spacious Lovely and quiet too Very happy

Nothing

I ve made a written complaint and 4 weeks later still not had any response

It was quiet

Paid extra for a window but view not good Bed a bit lumpy so it took a while to get to sleep Not enough shower gel etc in our room for two Only two tea bags Only 20 mins of free internet

Breakfast cold rubbery and generally rubbish Complained and promised response Rung and followed up with three emails and still no response