Ambasciatori

l like the location but its hard to find

wifi the reception said that they will fix it and they don t for three days until I left the hotel

i booked a double room but got a massive room that is even bigger than my entire apartment must be the biggest hotel room I have ever stayed Location is only 5 mins walk to Duomo and if you play Pokemon go the hotel is close to pokestops and gym so you can even play from your room will stay here again next time im in Milan

The receptionist was not very friendly with straight face most of the time

The location of the hotel is excellent only a few minutes walk from the Duomo and great for shopping which Milan is renowned for

On the booking it stated an extra large double bed of 181 120 cm The hotel doesn t have ANY rooms with a bed this size so the information on the booking is false I asked to speak to a Manager about this and apparently the Managers never work on the weekends a curious policy for the hospitality industry The receptionist who greeted us on our arrival was either having a bad day or is just plain unpleasant When we got off the lift to go to our room we were greeted by a number full bin bags and laundry bags I could understand at the end of the morning after the rooms have been cleared but at 6pm for bags to still be hanging around Otherwise the room was large and well equipped but the decoration was out of date and some repairs are even needed Not a great opinion of the hotel as result

The amenities

Dirty

Location location location

Very old hotel Construction is ongoing in the side of the building where I stayed so it was very noisy Hardly got any sleep at all during the 2 nights I was there A two star charging four star rate

Location breakfast

Staff was not very helpful corridors need to be more clean

Location location location Nice room Great breakfast

Hotel front desk stuff is horrible The breakfast stuff is great

You can t beat the location just next to the Duomo and two metro stations amazing

The staff wasn t really friendly at any time There also seem to be different room types renovated pnes and old ones with quite a different standard

Only the location

Cleaning bad Personnel at the reception very poor Conditions inside the hotel very bad No security at all

There was a bad smell in the bathroom