Continental

Some other patrons are up their own rears

Design facilities bed location

Nothing

Lobby a bit clinical

Room and staff were excellent breakfast really good

Access to public transport

Everything was perfect staff were brilliant and really friendly the hotel room was out of this world we really enjoyed staying here and will defiantly be coming back again

Nothing everything was perfect

The breakfast was so enjoyable all the usual expectations but extra touches such as individual smoothies home made yoghurt pots Plus a lovely setting with views over the Thames

Bar opening hours limited to 6 10pm so missed out on a drink up high with a view

Perfect to stay at 02 Arena it made the 3 day concert much more relaxing knowing we just had to roll out of bed and walk through the tunnel and we were there Got told that the tunnel shut at 12pm but each night it was still open around 1am 2am when the after party finished

We had 2 rooms as we were taking my mother in law to the O2 for her 84th birthday treat The staff were wonderful making a real fuss of her They brought her out a selection of free cakes after our lunch and because the connecting walkway to the arena was not ready yet and she has mobility issues they laid on a complimentary taxi to and from the show On our return to the room she wasn t able to climb onto the beautiful big bed so they brought up a smaller bed for her and made it up within 10 minutes Priceless

Because the hotel is brand new there were a few tiny little things such as 1 door key and 1 TV not working However the staff were absolutely brilliant at sorting these things out They were all wonderful and made our stay very comfortable and enjoyable Big thanks to all the team

AMAZING breakfast and the staff couldn t do enough to help throughout our stay

We were not able to get in to the sky bar when we got back to the hotel in the evening Had we been told on check in that it would be best to book we would have done this when we checked in but the staff at the other bar were very helpful and let us know that we could move up there with our drinks later on in night so it was not really a big issue

Fantastic hotel and service Used the hotel for cycling event next day and the hotel went above and beyond with the facilities laid on for the cyclists