N Ch

the style of building will look great when they finish decorating

Staff most helpful High customer service ethos Every staff member went beyond duty to help or please

Nothing I didn t like

The staff were very helpful and friendly The food was varied and most enjoyable

The bed was a lot firmer than that I am used to The fridge in the room wasn t very effective Seating in the bar area was uncomfortable

A gym please

Air con kept turning itself off and room was very warm without it

Ideal location for Chelsea and Fulham

Brilliant location excellent transport links and very good value for money Enjoyed our stay I ll be back

Great service breakfast eoom etc

We went for a reunion in chogwell school so the location was good for the occasion The staff were reasonable helpful and courteous

The window to my room could not be opened It was warm and stuffy throughout the night although the little fan in the room did lessen the suffering somewhat The walk to the room is very far and I cannot imagine using this hotel if I am any older or in the next couple of years when my legs and knees weaken with age It didn t help went the access card to the room didn t work twice as it is sensitive and could not be placed near mobile phones

Bed was first class lovely pillows

Nothing