Don Hotel

Bedding was nice bed was comfortable bathroom is huge by European standards Room was clean is the location that makes this place have higher ratings Staff here really do an excellent job they re friendly courteous welcoming and provided anything that was asked they really did a superb job They should all be commended everybody We had a particular maid who did a really nice job with cleaning in the room

No air conditioning We thought that it would be ok because was supposed to be in the low 70s high 60s Few days and only 73 and 74 Then 77 78 Few others even with in the windows wide open and there is little air in the room on the third floor It was unbearably hot and we did not sleep well the entire time we were there Staff was nice we ended up getting three fans instead of one and it was still awful Because of that I would never stay at this property or any other non AC property in London again during the summer The lobby is tiny with just a few sets of chairs and a small couch

Good location

The price of breakfast so greedy 21 pounds also light under bedroom door shone on me so had to block with pillows so annoying

Location was good near the London Tower

We booked the hotel 2 months in advanced with a cancelation option When we found a better we were unable to cancel this booking We even contacted Apex directly but there were not willing to help At the time we got at the hotel we were put in a very dirty room The blankets were covered in human fluids We reported this at the hotel staff and got an new room This free upgrade room was very old and dirty The bathroom was covered in mold and it was very dusty in the room with no ventilation Staff is not friendly too We will never go back

Staff and amenities were great Nice gym

a lot of construction around cabs and uber had a difficult time locating A lot of restaurants closed on the weekend around the hotel

This hotel is well located very clean It is good value for money

Our check in experience was not really nice unfortunately the employee who took care of us was unfriendly This place was much too sterile for us

Great location

Breakfast was expensive and disappointing Expect better tea and coffee making facilities in the room and useable free WiFi

has been redone so everything is new beds were comfy

No ramp coming in for luggage and have to use about 6 steps No full length mirror in my room which was small suite Shower head always points towards the wall Surrounding area is noisy at night

All staff were very kind and friendly Some London hotels staff doesn t speak good English but their English were excellent

Nothing

issues with my creditcard due to the hotel very bad smelling room and n way to open the window

Great location